The Business Analyst’s Toolkit

The Business Analyst’s Toolkit is a website that offers high quality information to help information technology professionals communicate solutions to complex business problems, be more productive and efficient, and achieve career success. It provides business analysis tools, templates, education, coaching, training and other resources for Business Analysts, Project Managers, Product Owners, Scrum Masters, UX Designers, App Developers and other adjacent technology industry professionals.


Business Analysis Glossary of Terms and Acronyms

This glossary includes key terms, definitions and concepts related to business analysis, and is an invaluable resource for professionals in this field. It serves as a common language between practitioners from different countries, domains and organisations who may use slightly different words or phrases for the same concept.

Metrics to Measure Business Analyst Performance

A way to assess the business analysis work is important to make future improvements to the process where required. This post describes the important metrics and KPIs to consider when planning and measuring your business analysis effort.

5 Best Books to Master Non-Functional Requirements

Business Analysts often struggle in formulating NFRs and requirements specifications can contain quite lengthy functional requirements but the NFRs section is lacking in detail or is non-existent altogether. Here are 5 highly recommended books that will help you improve your requirements discovery skills and master non-functional requirements.


The Business Analyst Problem Solving Framework

With so many methodologies and technologies, developing competency in the Problem Solving Framework will help you stay relevant as a Business Analyst.

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How to Establish and Maintain Effective Stakeholder Engagement

Business analysts engage with stakeholders to build relationships, foster ownership, influence outcomes, gather information and facilitate the resolution of problems.

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Types of Elicitation Techniques for the Business Analyst

One of the first problems a business analyst needs to solve when starting a new project is how to elicit to the requirements.

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