Metrics: How to Improve Key Business Results
Metrics are an important part of measuring success in the business world. It is essential to understand not only what metrics are, but why they matter and how to use them effectively. This highly rate book does exactly that. Not only does it explain the purpose and importance behind metrics, but it also provides step-by-step instructions for creating reports that can be used to track progress within an organisation as well as customer satisfaction levels. The book includes examples of how to identify, collect, analyse, and report metrics that will be immediately useful for improving all aspects of the enterprise, including IT.
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Agile and Business Analysis
Agile and Business Analysis: Practical guidance for IT professionals is an ideal resource for business analysts looking to gain a comprehensive understanding of Agile methodologies. It provides in-depth explanations and contextual information on how Agile practices can be applied within the realm of business analysis. This makes it perfect for those wanting to learn more about working with Agile, as well as those who are already working in an Agile environment or seeking certification in this area. It is perfect for Business Analysts, Product Owners or Project Managers who are working on Agile projects.
Mastering Non-Functional Requirements
Mastering Non-Functional Requirements is an invaluable resource for analysts and architects looking to capture NFRs in their engagements. It outlines a comprehensive methodology for capturing NFRs, as well as providing a framework that can be used by these professionals to tackle the complexities of NFRs across various projects. With this book, analysts and architects now have access to an essential toolkit for understanding how best to incorporate NFRs into their workflows. It also provides checklists for the software quality attributes related to the business, application, data, and infrastructure domains. If you want to ‘go deep’ this book gives thorough coverage of non-functional requirements.
The Tyranny of Metrics
In his book, Jerry Muller challenges the obsession with measuring human performance and uncovers the damage metrics are causing. He provides examples of how metrics can be beneficial when used in conjunction with personal experience and judgment, as well as an invaluable checklist for when and how to use them. This brief but impactful book offers a much-needed corrective to a harmful trend that increasingly affects us all – providing readers with an essential guide on how we can begin to fix this problem. This is a great read!