Metrics: How to Improve Key Business Results
Metrics are an important part of measuring success in the business world. It is essential to understand not only what metrics are, but why they matter and how to use them effectively. This highly rate book does exactly that. Not only does it explain the purpose and importance behind metrics, but it also provides step-by-step instructions for creating reports that can be used to track progress within an organisation as well as customer satisfaction levels. The book includes examples of how to identify, collect, analyse, and report metrics that will be immediately useful for improving all aspects of the enterprise, including IT.
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How To Be An Agile Business Analyst is for business analysts who want to become an effective member of an agile team. It provides valuable insights into how you can apply your business analysis skills in order to make sure that the team builds the right thing. The book explains five key characteristics of being an agile business analyst and offers practical advice on how to adopt those characteristics. By reading this book, you will be able to understand what it takes to be successful in a fast-paced environment and add value as part of a dynamic team working collaboratively towards common goals.
Customer Analytics For Dummies
Who would have thought a “Dummies” book would be so well laid out and practical. Customer Analytics For Dummies helps you develop a strong and trusted brand by ensuring your customers have positive experiences with your organisation. This book is an excellent guide to measuring and understanding customer behaviour at every stage of the customer journey. It teaches you how to use analytics tools to gain insights into customers’ preferences and behaviours. Additionally, it provides strategies for making key business decisions based on these findings. With its step-by-step approach, this book will provide businesses of all sizes with the ability to measure each stage of their customers’ journeys accurately while also helping them make informed decisions about their marketing plans.
Agile Business Analysis
Agile Business Analysis: Enabling Continuous Improvement of Requirements, Project Scope, and Agile Project Results is designed for Business Analysts of all levels, from all types of environments. Through modelling techniques, documentation, communication and meetings, reporting and governance, Business Analysts will learn to provide invaluable support to agile projects. This books shows you how to build user stories and elaborate requirements to ensure that all stakeholders understand what is being developed. It will also show you how to facilitate the estimation process, ensuring effective application of lessons, improvements, and efficiencies. This is a well organised and easy-to-follow introduction to agile Business Analysis practices.