Why ask questions?

By now you may have read my eBook on how to start a business analysis project.

The purpose of the book is to give you a structured approach to getting yourself into the right headspace with a new business analysis effort.

Of course, no project is predictable. Especially when there are people involved! And sometimes you will find yourself spinning your wheels in spite of your best-laid plans.

But this book will give some practical steps to work with. And help you understand that the best approach to starting a new BA project is to be organised and proactive. The way I do this is by planning my questions and the opportunities to ask those questions.

It’s a core skill for a business analyst to know what questions to ask. Here’s 3 reasons why asking questions is important.

1. You learn by asking questions. It is the simplest and most effective way of learning. Children are masters at asking questions. If you keep asking questions you find deeper answers. This means that you come up with more accurate ways to solve a problem. And you innovate better. The right kinds of questions drive creativity. Questions generate more questions and help us bring to light truly innovative thought. And they drive us to answers we never thought to consider until we asked the question.

2. You eliminate assumptions. The more you ask, the more you understand the real reasons behind a problem or a recognised need, and the more you eliminate the wrong possibilities. It’s important to find the courage to ask questions and communicate with others as clearly as you can to avoid misunderstandings. Making assumptions about a statement a person has made can be problematic and may lead to misinterpretation of business requirements. Instead of assuming, ask questions to solve a problem and state what you need to progress your project. Asking questions will bring clarity and help you get to the root cause of an issue.

3. It keeps the information flowing and the people that matter talking. If your key stakeholders are doing all of the talking, you’re a winner! This is because you’re gathering the information from the source. And with a good questioning technique you can keep your stakeholders delivering the information you need in a way that is helpful for your analysis.

So like I said, it’s a core skill for a business analyst to know what questions to ask. And the more practice you get, the more skilful you are at delivering those questions without sounding like a robot. It takes practice. So keep asking!

Item added to cart.
0 items - $0.00

Sign up for latest news. Grab the latest deals, guides, tips and tricks directly from Sam Cordes and be seen as a professional who delivers value and succeeds.